M-F: 8:00 am – 5:00 pm
Eastern Time Zone U.S.A.

Ph. 269-323-1369

Portage, Michigan
1716 Vanderbilt Ave

Otsego, Michigan
555 Washington St

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Technical Sales Representative

FEMA Corporation is currently looking for a Technical Sales Representative to support the Applications Engineering Department. This position will report to the Applications Engineering Manager. Work hours for this role are 8:00 am – 5:00 pm Monday – Friday.

The Technical Sales Representatives at FEMA Corporation work closely with our key customers to deliver solutions that optimize customer systems and performance. Throughout these projects, representatives collaborate internally, offer outstanding customer support externally, and bring strong technical backgrounds to aid in the selection, understanding, and implementation of products and systems.

Job Responsibilities

  • Sales & Business Growth – 60% of time
    • Represent FEMA Corporation with assigned customers, developing relationships with key customer engineers with the goal of developing new business opportunities and increasing sales
    • Leverage sales skills to identify new prospects, convert leads and develop a robust sales pipeline
    • Seek opportunities to leverage existing product portfolio into new markets or applications to grow same-line revenue
    • Regularly conduct on-site visits with customers to seek out opportunities and build connections
    • Assist in marketing and sales efforts, including trade shows, product trainings, and market trend analysis
    • Responsible for responding to application inquiries to all parties (Customer, Engineering, Production, Management) in a timely manner
    • Prepare accurate and competitive quotes for customers based on product specifications or technical proposal requests
  • Maintain Understanding of Products, Systems, and Technical Expertise – 20% of time
    • Review, translate and apply customer inquiries and technical specifications to design and/or project specifications and goals
    • Understand form, fit and function of FEMA products and their use in customer systems
    • Leverage this understanding to provide value to FEMA and customers through the selection of optimized solutions, continuous improvement, and cost reduction opportunities
  • Provide Exemplary Customer Service & Communication – 20% of time
    • Effectively communicate with internal and external customers, including coordination with internal Product Engineering groups to resolve customer issues
    • Act as the “Voice of the Customer” at FEMA to ensure customer expectations are being understood and exceeded
    • Understand customer timelines, design goals, and key deliverables throughout a project, and proactively communicate these within the organization

Job Requirements

  • Strong communication, negotiation and project management skills preferred
  • A Bachelor’s degree in Engineering, Business or a related field is preferred, along with >2 years of experience either in Technical Sales, Applications, or Product Engineering
  • In lieu of a Bachelor’s degree, a relevant technical/business Associates degree, with demonstrated mechanical/technical aptitude and 3-5 years of technical sales experience will be considered
  • Customer travel – 30% to 50% both internationally and domestically
  • Must have valid driver’s license; Subject to MVR Check

FEMA is an EOE. Interested candidates can apply online at https://www.fema-corp.com/contact/employment or email resume to employment@fema-corp.com .

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